Contact Channels
Email Support
support@livec.app
24/7 response within 24 hours
Best for:
Detailed technical issues
Account-related queries
Bug reports
In-App Help
Access help directly through the LiveC app
Available 24/7
Best for:
Quick answers
Feature guidance
Common questions
Community Forum
community.livec.app
24/7 peer support
Best for:
Sharing experiences
Tips and tricks
User discussions
Priority Support
Premium Support
Availability: 24/7
Priority email response within 4 hours
Direct access to support specialists
Video call support sessions
Personalized guidance
Standard Support
Availability: Business hours
Standard email support
In-app help center access
Community forum support
Basic troubleshooting guides
Frequently Asked Questions
How do I contact support?
You can reach our support team through email at support@livec.app, through the in-app help center, or via our community forum.
What are the support hours?
Our standard support is available during business hours, while premium users enjoy 24/7 priority support.
How long until I get a response?
Standard support tickets are answered within 24 hours, while premium support queries receive responses within 4 hours.